We can answer many non-urgent admin related queries for CURRENTLY REGISTERED patients via email with a 7-14 day turn around.
This keeps the phone lines free for patients needing to speak with healthcare staff:
Insurance claims/ Referrals:
(Please note that if your request is about having a new referral made, you will need to book a telephone appointment to discuss this with a GP first)
Non-clinical Covid-19 vaccination/ groupings etc:
General enquiries (non-urgent such as new patient registration):
Get the latest NHS information and advice about coronavirus (COVID-19)
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
Find out how to get your COVID Pass to attend trial events in England or to travel abroad.
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Advice for people at higher risk from COVID-19, including older people, people with health conditions and pregnant women.
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Find out about health research studies and how you may be able to take part.